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Administrator
Administrator
Learn how to manage PostBeyond for a company and all Users
117 articles in this collection
Written by
Nicole
PostBeyond Manager Academy
Getting Started as an Administrator: Level 1 - Managing the Basics
How to get started as an Admin
Written by
Nicole
Updated over a week ago
Getting Started as an Administrator: Level 2 - Team Management
How to get started as an Admin (part II)
Written by
Nicole
Updated over a week ago
Engaging your Users: Level 1 - Importing Posts
How to import posts
Written by
Nicole
Updated over a week ago
Understanding User Behaviour: Level 1 - Managing the Details
Analytics for users behaviour
Written by
Nicole
Updated over a week ago
Engaging your Users: Level 2 - Newsletters
Send an Newsletters to one of your groups
Written by
Nicole
Updated over a week ago
Understanding User Behaviour: Level 2 - Analytics
End User Analytics allows you to have insight into how each end user is interacting with content on
Written by
Nicole
Updated over a week ago
🔘 Getting Started
Why Use PostBeyond?
Sales reps using social media as part of their sales techniques outsell 78% of their peers (Source: Forbes ).
Written by
Nicole
Updated over a week ago
Which Parts of the Platform Do Different User Roles Have Access to?
What roles do users have in PostBeyond?
Written by
Nicole
Updated over a week ago
âž± New Features
PostBeyond User Removal Notification
GDPR Compliance for User Deletion from Company Databases
Written by
Nicole
Updated over a week ago
Mandatory Hashtags (for Admins)
What are Mandatory Hashtags? How do you set-up Mandatory Hashtags?
Written by
Nicole
Updated over a week ago
Introducing the New Content Library
With the new Content Library we are introducing the ability for users to follow and unfollow Topics.
Written by
Nicole
Updated over a week ago
Privacy Features - GDPR Compliance
Users can now access the new ' Privacy ' section within the platform.
Written by
Nicole
Updated over a week ago
Mobile Content Creation
As an Administrator or a Content Creator you can both edit and publish new and suggested posts within the PostBeyond iOS
Written by
Nicole
Updated over a week ago
PostBeyond Newsletters Template (for Admins)
Newsletter template ideas and suggestions
Written by
Nicole
Updated over a week ago
💬 Communication & Best Practices
Contest Best Practices
Best Practices For Creating a Content Strategy
Written by
Nicole
Updated over a week ago
How to Re-Engage Your Users
To re-engage these users, we recommend sending out regular newsletters to the users or organizing a recognition campaign
Written by
Nicole
Updated over a week ago
Best Practices for Creating Great Content
For more information on best practices for building out your social media content strategy click here.
Written by
Nicole
Updated over a week ago
Best Practices For Creating a Content Strategy
A good content strategy will break down the silos - recruit representation from all of your departments to be 'A' part of 'A'
Written by
Nicole
Updated over a week ago
Asking Users for Feedback (Sample Survey)
Use the following sample questions as inspiration for your survey.
Written by
Nicole
Updated over a week ago
Manager's Cheat Sheet
Please find below the Manager's Cheat Sheet available with tips, best practices, and links to helpful articles.
Written by
Nicole
Updated over a week ago
🕒 Dashboard
What is an Interaction? (Admins)
An interaction is when a follower, friend, or connection in your social media network interacts with content you’ve shared
Written by
Nicole
Updated over a week ago
What Does 'Shares' Mean in the Dashboard?
For example, if one person has shared to LinkedIn and Twitter, the number of shares in the platform is equal to 2.
Written by
Nicole
Updated over a week ago
Dashboard Overview
Overview of how your posts and users are doing
Written by
Nicole
Updated over a week ago
How are 'Shared Posts' Calculated?
The percentage of shared posts in the dashboard shows what percent of posts that were created during the selected time period
Written by
Nicole
Updated over a week ago
How are the 'Top 5 Posts' in the Dashboard Calculated?
The top 5 posts have had the most shares from the platform.
Written by
Nicole
Updated over a week ago
What Does 'Potential' Mean on the Dashboard?
Written by
Nicole
Updated over a week ago
How to Modify the Time Period Displayed in the Dashboard
How to change the time period on the Dashboard
Written by
Nicole
Updated over a week ago
Navigating the Administrator Side of the Platform
Administrator side of the platform navigation menu on the left hand
Written by
Nicole
Updated over a week ago
📋 Posts
Clone a Post
Copy / Duplicate / Clone a post
Written by
Nicole
Updated over a week ago
Videos Share via PostBeyond
Video hosting sites compatible with PostBeyond & the Social Network
Written by
Nicole
Updated over a week ago
Facebook Business Page Video Play
URL providers, Format & size requirements
Written by
Nicole
Updated over a week ago
Posts Overview
Here is a brief overview of what you will find on this page.
Written by
Nicole
Updated over a week ago
Auto-Subscribe Topics (For Admins)
How to enable edit Auto-Subscribe Topics and end-user view
Written by
Nicole
Updated over a week ago
How to Bulk Import Posts from a CSV File
Bulk Import Posts
Written by
Nicole
Updated over a week ago
Featured Posts
How to feature a post
Written by
Nicole
Updated over a week ago
How to Retrieve a Post Once It Has Been Archived
How to get/see/retrieve an archived post
Written by
Nicole
Updated over a week ago
Optimal Image Ratio & Resolution for a Post
Image ratio best practices
Written by
Nicole
Updated over a week ago
Likes & Comments
How are likes and comments enabled/disabled
Written by
Nicole
Updated over a week ago
Forwarding Posts
How to forward posts to other groups
Written by
Nicole
Updated over a week ago
How to Create Suggested Content
create suggested content
Written by
Nicole
Updated over a week ago
Where Can I Find Archived and Pending Posts?
Written by
Nicole
Updated over a week ago
How to Archive Posts
Written by
Nicole
Updated over a week ago
How to Create a New Topic
Written by
Nicole
Updated over a week ago
How to Edit a Post
How to retrieve a post once it's been archived
Written by
Nicole
Updated over a week ago
Flow Chart: Differences Between Content Visibility and Newsletters
The flow of posts goes up and down the hierarchy, but not sideways (sibling groups).
Written by
Nicole
Updated over a week ago
How to Create a New Post Manually
This article will go over how to manually create a new post.
Written by
Nicole
Updated over a week ago
📥 Inbox
How to Set-up Facebook, Instagram, and LinkedIn Feeds
Written by
Nicole
Updated over a week ago
Troubleshooting Inbox Feeds
Inbox Feed Errors
Written by
Nicole
Updated over a week ago
How to Remove Inbox Feeds & Why Inbox Feeds Disappear
Written by
Nicole
Updated over a week ago
How to find/create an RSS Feed
What should an RSS feed look like and how to find them for a page
Written by
Nicole
Updated over a week ago
Inbox Overview
Understanding Inbox
Written by
Nicole
Updated over a week ago
How to set-up RSS, Twitter, and YouTube feed
How to set-up feeds in Inbox
Written by
Nicole
Updated over a week ago
How to Organize and Move a Feed into a Folder in Inbox
To organize and easily find content feed pages, we suggest creating folders to categorize them.
Written by
Nicole
Updated over a week ago
Creating a New Post Using a Content Feed
How to create a new post with content feed
Written by
Nicole
Updated over a week ago
👥 Team
Bulk Regrouping Users via CSV
Change the Group(s) of multiple users in a single go
Written by
Nicole
Updated over a week ago
Home Groups
What are Home Groups and how to add Home Groups
Written by
Nicole
Updated over a week ago
Bulk Archive Users
Archive multiple users
Written by
Nicole
Updated over a week ago
How to Delete/Archive an User
How to remove/delete/archive a user from ProstBeyond
Written by
Nicole
Updated over a week ago
How to Send an Email Invitation to New Users
How to invite new users through invitation
Written by
Nicole
Updated over a week ago
How to Retrieve a User Once They Have Been Archived
How to see and retrieve archived users
Written by
Nicole
Updated over a week ago
How to Import Multiple Users at Once (Bulk Uploading via Email Invite)
How to add multiple users (Bulk Uploading)
Written by
Nicole
Updated over a week ago
How to Add New Users to a Group Upon Sign-Up
How to add a user to a group after signing-up
Written by
Nicole
Updated over a week ago
How to Add an Individual User
Add a user to PostBeyond
Written by
Nicole
Updated over a week ago
How to Edit a Group
Once you have created a group there are a number of changes you can make to it, including editing the group name, deleting
Written by
Nicole
Updated over a week ago
How to Invite Employees to PostBeyond
Invite employees onto PostBeyond
Written by
Nicole
Updated over a week ago
How to Send Email Reminders to Invited Users
Send email reminders to invited users
Written by
Nicole
Updated over a week ago
How to Create a Group
Create a group to share specific posts
Written by
Nicole
Updated over a week ago
SSO: About, Set-up & Troubleshooting
OKTA PostBeyond Application Integration
Written by
Nicole
Updated this week
Overview & Understanding SSO Logins
Written by
Nicole
Updated this week
Setting up SAML SSO (all IdPs but OKTA)
Steps for setting up SAML SSO
Written by
Nicole
Updated this week
Understanding Single Sign-on (SSO) Through SAML
SAML SSO Set-up & Troubleshooting set-ups
Written by
Nicole
Updated this week
Single Sign-on (SSO) Through Google
How to set-up Google SSO
Written by
Nicole
Updated over a week ago
Changing the SAML SSO IdP (Identity Provider)
Steps to changing an existing SSO IdP
Written by
Nicole
Updated over a week ago
Identity Providers for SAML SSO
Written by
Nicole
Updated over a week ago
Testing & Troubleshooting SAML SSO Set-up
Written by
Nicole
Updated over a week ago
📈 Analytics
GDPR User Deletion: What data does PostBeyond remove/not remove?
Written by
Nicole
Updated this week
API records appearing outside of the end date
Written by
Nicole
Updated this week
What is a User's PBI Score?
Understand PBI score
Written by
Nicole
Updated over a week ago
Leaderboard Scores (for Admins)
Where are the leaderboard scores?
Written by
Nicole
Updated over a week ago
LinkedIn Data
How does LinkedIn data work?
Written by
Nicole
Updated over a week ago
Newsletter Analytics
Newsletter page, analytics and discrepancies
Written by
Nicole
Updated over a week ago
Group Analytics
Breakdown of how the users in a particular group are doing
Written by
Nicole
Updated over a week ago
Earned Media Value (EMV)
How do I see Earned Media Value? What is Earned Media Value?
Written by
Nicole
Updated over a week ago
Topic Analytics
Understanding topic analytics
Written by
Nicole
Updated over a week ago
End User Analytics
(End) User analytics
Written by
Nicole
Updated over a week ago
Post Analytics
What are post analytics?
Written by
Nicole
Updated over a week ago
How to Export the List of Users Who Have Shared Content
Export list of users who shared content
Written by
Nicole
Updated over a week ago
PostBeyond Google Analytics
Using Google Analytics to find PostBeyond generated traffic to your website.
Written by
Nicole
Updated over a week ago
Tracking Your Success Through PostBeyond
How to track success in PostBeyond
Written by
Nicole
Updated over a week ago
What are the Different Analytics Pages?
Analytic pages in Admin view
Written by
Nicole
Updated over a week ago
Understanding Your PostBeyond Analytics
Understanding Analytics in PostBeyond, how data works and is retrieved
Written by
Nicole
Updated over a week ago
PostBeyond Salesforce Attribution via HubSpot (Professional and Enterprise only)
How to track success through Salesforce and HubSpot
Written by
Nicole
Updated over a week ago
âš™ Settings
Modifying the Earned Media Value Calculation
How to modify/change the EMV (Earned Media Value) calculation
Written by
Nicole
Updated over a week ago
Administrator Settings
Where and what are the administrator settings?
Written by
Nicole
Updated over a week ago
What is an Impression?
Understanding Impressions
Written by
Nicole
Updated over a week ago
How to Upload a Company Logo
Upload a logo onto your instance
Written by
Nicole
Updated over a week ago
How to Change the Platform Name
Change the Platform name
Written by
Nicole
Updated over a week ago
Alternate Way of Creating a Custom Shortened URL
In this article you will learn another way of creating a custom shortened URL using CNAME
Written by
Nicole
Updated over a week ago
Creating a Custom Shortened URL
In this article, you will learn how to create a custom shortened URL using CNAME
Written by
Nicole
Updated over a week ago
✉ Newsletters
How Can I Use HTML to Customize My Newsletters
Use HTML to create custom Newsletters
Written by
Nicole
Updated over a week ago
How to Unsubscribe From Email Notifications
Unsubscribe from email notifications
Written by
Nicole
Updated over a week ago
How to Create, Save Draft, Schedule and Send a Newsletter
What are Newsletters and how do you create one?
Written by
Nicole
Updated over a week ago
Leaderboard
Leaderboard Overview (for Admins)
What is a Leaderboard? Where is the Leaderboard?
Written by
Nicole
Updated over a week ago
Leaderboard Activation (for Admins)
When your Leaderboard is not yet activated, you must contact Support
Written by
Nicole
Updated over a week ago
How to Edit the Leaderboard
Editing the Leaderboard: Name, Description, Reset, Points
Written by
Nicole
Updated over a week ago
Leaderboard Data (for Admins)
Leaderboard User Analytics & Top Performing Users
Written by
Nicole
Updated over a week ago
Team Leaderboards Overview (for Admins)
Explanation of Team Leaderboards for admins
Written by
Nicole
Updated over a week ago
How to Create/Edit Team Leaderboards
In this article, you will learn how to create, reset, and delete Team Leaderboard.
Written by
Nicole
Updated over a week ago
Integrations & iFrames
Microsoft Teams Integration
How to set-up MS Teams integration and how it works
Written by
Nicole
Updated this week
Integrations & iFrames
What integrations & iFrames exists? How to request an integration
Written by
Nicole
Updated yesterday
Slack Integration (for Admins)
How to enable the Slack integration
Written by
Nicole
Updated over a week ago
How to Push Posts to Slack in the Post Creation/Edit View
How to push posts to Slack while in post creation
Written by
Nicole
Updated over a week ago
How to Push Posts to Slack on the 'Posts' Tab
How to push existing posts to Slack (Admins only)
Written by
Nicole
Updated over a week ago
COVID-19
Newsletter Templates for Admins
Templates for Newsletters
Written by
Nicole
Updated over a week ago
Best Practices for Managing Your PostBeyond Program during COVID-19
COVID-19 Program Management
Written by
Nicole
Updated over a week ago
Content Best Practices During COVID-19
COVID-19 Content
Written by
Nicole
Updated over a week ago
Employee Advocacy During COVID-19
A Quick Checklist for Managing Employee Advocacy Programs
Written by
Nicole
Updated over a week ago