Administrator

Getting Started as an Administrator: Level 1 - Managing the Basics

How to get started as an Admin

Written by Nicole
Updated over a week ago

Getting Started as an Administrator: Level 2 - Team Management

How to get started as an Admin (part II)

Written by Nicole
Updated over a week ago

Engaging your Users: Level 1 - Importing Posts

How to import posts

Written by Nicole
Updated over a week ago

Understanding User Behaviour: Level 1 - Managing the Details

Analytics for users behaviour

Written by Nicole
Updated over a week ago

Engaging your Users: Level 2 - Newsletters

Send an Newsletters to one of your groups

Written by Nicole
Updated over a week ago

Understanding User Behaviour: Level 2 - Analytics

End User Analytics allows you to have insight into how each end user is interacting with content on

Written by Nicole
Updated over a week ago

Why Use PostBeyond?

Sales reps using social media as part of their sales techniques outsell 78% of their peers (Source: Forbes ).

Written by Nicole
Updated over a week ago

Which Parts of the Platform Do Different User Roles Have Access to?

What roles do users have in PostBeyond?

Written by Nicole
Updated over a week ago

PostBeyond User Removal Notification

GDPR Compliance for User Deletion from Company Databases

Written by Nicole
Updated over a week ago

Mandatory Hashtags (for Admins)

What are Mandatory Hashtags? How do you set-up Mandatory Hashtags?

Written by Nicole
Updated over a week ago

Introducing the New Content Library

With the new Content Library we are introducing the ability for users to follow and unfollow Topics.

Written by Nicole
Updated over a week ago

Privacy Features - GDPR Compliance

Users can now access the new ' Privacy ' section within the platform.

Written by Nicole
Updated over a week ago

Mobile Content Creation

As an Administrator or a Content Creator you can both edit and publish new and suggested posts within the PostBeyond iOS

Written by Nicole
Updated over a week ago

PostBeyond Newsletters Template (for Admins)

Newsletter template ideas and suggestions

Written by Nicole
Updated over a week ago

Contest Best Practices

Best Practices For Creating a Content Strategy

Written by Nicole
Updated over a week ago

How to Re-Engage Your Users

To re-engage these users, we recommend sending out regular newsletters to the users or organizing a recognition campaign

Written by Nicole
Updated over a week ago

Best Practices for Creating Great Content

For more information on best practices for building out your social media content strategy click here.

Written by Nicole
Updated over a week ago

Best Practices For Creating a Content Strategy

A good content strategy will break down the silos - recruit representation from all of your departments to be 'A' part of 'A'

Written by Nicole
Updated over a week ago

Asking Users for Feedback (Sample Survey)

Use the following sample questions as inspiration for your survey.

Written by Nicole
Updated over a week ago

Manager's Cheat Sheet

Please find below the Manager's Cheat Sheet available with tips, best practices, and links to helpful articles.

Written by Nicole
Updated over a week ago

What is an Interaction? (Admins)

An interaction is when a follower, friend, or connection in your social media network interacts with content you’ve shared

Written by Nicole
Updated over a week ago

What Does 'Shares' Mean in the Dashboard?

For example, if one person has shared to LinkedIn and Twitter, the number of shares in the platform is equal to 2.

Written by Nicole
Updated over a week ago

Dashboard Overview

Overview of how your posts and users are doing

Written by Nicole
Updated over a week ago

How are 'Shared Posts' Calculated?

The percentage of shared posts in the dashboard shows what percent of posts that were created during the selected time period

Written by Nicole
Updated over a week ago

How are the 'Top 5 Posts' in the Dashboard Calculated?

The top 5 posts have had the most shares from the platform.

Written by Nicole
Updated over a week ago

What Does 'Potential' Mean on the Dashboard?

Written by Nicole
Updated over a week ago

How to Modify the Time Period Displayed in the Dashboard

How to change the time period on the Dashboard

Written by Nicole
Updated over a week ago

Navigating the Administrator Side of the Platform

Administrator side of the platform navigation menu on the left hand

Written by Nicole
Updated over a week ago

Auto-Queue Newsletter Templates

Newsletter Template for Admins to Send to End Users

Written by Nicole
Updated over a week ago

Auto-Queue Posts (For Admins)

Why use Auto-Queue? How to Set-up Auto-Queue

Written by Nicole
Updated over a week ago

Clone a Post

Copy / Duplicate / Clone a post

Written by Nicole
Updated over a week ago

Videos Share via PostBeyond

Video hosting sites compatible with PostBeyond & the Social Network

Written by Nicole
Updated over a week ago

Facebook Business Page Video Play

URL providers, Format & size requirements

Written by Nicole
Updated over a week ago

Posts Overview

Here is a brief overview of what you will find on this page.

Written by Nicole
Updated over a week ago

Auto-Subscribe Topics (For Admins)

How to enable edit Auto-Subscribe Topics and end-user view

Written by Nicole
Updated over a week ago

How to Bulk Import Posts from a CSV File

Bulk Import Posts

Written by Nicole
Updated over a week ago

Featured Posts

How to feature a post

Written by Nicole
Updated over a week ago

How to Retrieve a Post Once It Has Been Archived

How to get/see/retrieve an archived post

Written by Nicole
Updated over a week ago

Optimal Image Ratio & Resolution for a Post

Image ratio best practices

Written by Nicole
Updated over a week ago

Likes & Comments

How are likes and comments enabled/disabled

Written by Nicole
Updated over a week ago

Forwarding Posts

How to forward posts to other groups

Written by Nicole
Updated over a week ago

How to Create Suggested Content

create suggested content

Written by Nicole
Updated over a week ago

Where Can I Find Archived and Pending Posts?

Written by Nicole
Updated over a week ago

How to Archive Posts

Written by Nicole
Updated over a week ago

How to Create a New Topic

Written by Nicole
Updated over a week ago

How to Edit a Post

How to retrieve a post once it's been archived

Written by Nicole
Updated over a week ago

Flow Chart: Differences Between Content Visibility and Newsletters

The flow of posts goes up and down the hierarchy, but not sideways (sibling groups).

Written by Nicole
Updated over a week ago

How to Create a New Post Manually

This article will go over how to manually create a new post.

Written by Nicole
Updated over a week ago

How to Set-up Facebook, Instagram, and LinkedIn Feeds

Written by Nicole
Updated over a week ago

Troubleshooting Inbox Feeds

Inbox Feed Errors

Written by Nicole
Updated over a week ago

How to Remove Inbox Feeds & Why Inbox Feeds Disappear

Written by Nicole
Updated over a week ago

How to find/create an RSS Feed

What should an RSS feed look like and how to find them for a page

Written by Nicole
Updated over a week ago

Inbox Overview

Understanding Inbox

Written by Nicole
Updated over a week ago

How to set-up RSS, Twitter, and YouTube feed

How to set-up feeds in Inbox

Written by Nicole
Updated over a week ago

How to Organize and Move a Feed into a Folder in Inbox

To organize and easily find content feed pages, we suggest creating folders to categorize them.

Written by Nicole
Updated over a week ago

Creating a New Post Using a Content Feed

How to create a new post with content feed

Written by Nicole
Updated over a week ago

Last Login & Last Share

User Management Cleaniness

Written by Nicole
Updated over a week ago

Bulk Regrouping Users via CSV

Change the Group(s) of multiple users in a single go

Written by Nicole
Updated over a week ago

Home Groups

What are Home Groups and how to add Home Groups

Written by Nicole
Updated over a week ago

Bulk Archive Users

Archive multiple users

Written by Nicole
Updated over a week ago

How to Delete/Archive an User

How to remove/delete/archive a user from ProstBeyond

Written by Nicole
Updated over a week ago

How to Send an Email Invitation to New Users

How to invite new users through invitation

Written by Nicole
Updated over a week ago

How to Retrieve a User Once They Have Been Archived

How to see and retrieve archived users

Written by Nicole
Updated over a week ago

How to Import Multiple Users at Once (Bulk Uploading via Email Invite)

How to add multiple users (Bulk Uploading)

Written by Nicole
Updated over a week ago

How to Add New Users to a Group Upon Sign-Up

How to add a user to a group after signing-up

Written by Nicole
Updated over a week ago

How to Add an Individual User

Add a user to PostBeyond

Written by Nicole
Updated over a week ago

How to Edit a Group

Once you have created a group there are a number of changes you can make to it, including editing the group name, deleting

Written by Nicole
Updated over a week ago

How to Invite Employees to PostBeyond

Invite employees onto PostBeyond

Written by Nicole
Updated over a week ago

How to Send Email Reminders to Invited Users

Send email reminders to invited users

Written by Nicole
Updated over a week ago

How to Create a Group

Create a group to share specific posts

Written by Nicole
Updated over a week ago

Difference between PostBeyond OKTA application & Custom OKTA application

Written by Nicole
Updated over a week ago

OKTA PostBeyond Application Integration

Written by Nicole
Updated over a week ago

Overview & Understanding SSO Logins

Written by Nicole
Updated over a week ago

Setting up SAML SSO (all IdPs but OKTA)

Steps for setting up SAML SSO

Written by Nicole
Updated over a week ago

Understanding Single Sign-on (SSO) Through SAML

SAML SSO Set-up & Troubleshooting set-ups

Written by Nicole
Updated over a week ago

Single Sign-on (SSO) Through Google

How to set-up Google SSO

Written by Nicole
Updated over a week ago

Changing the SAML SSO IdP (Identity Provider)

Steps to changing an existing SSO IdP

Written by Nicole
Updated over a week ago

Identity Providers for SAML SSO

Written by Nicole
Updated over a week ago

Testing & Troubleshooting SAML SSO Set-up

Written by Nicole
Updated over a week ago

GDPR User Deletion: What data does PostBeyond remove/not remove?

Written by Nicole
Updated over a week ago

API records appearing outside of the end date

Written by Nicole
Updated over a week ago

HubSpot Dashboards

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Updated over a week ago

What is a User's PBI Score?

Understand PBI score

Written by Nicole
Updated over a week ago

Leaderboard Scores (for Admins)

Where are the leaderboard scores?

Written by Nicole
Updated over a week ago

LinkedIn Data

How does LinkedIn data work?

Written by Nicole
Updated over a week ago

Newsletter Analytics

Newsletter page, analytics and discrepancies

Written by Nicole
Updated over a week ago

Group Analytics

Breakdown of how the users in a particular group are doing

Written by Nicole
Updated over a week ago

Earned Media Value (EMV)

How do I see Earned Media Value? What is Earned Media Value?

Written by Nicole
Updated over a week ago

Topic Analytics

Understanding topic analytics

Written by Nicole
Updated over a week ago

End User Analytics

(End) User analytics

Written by Nicole
Updated over a week ago

Post Analytics

What are post analytics?

Written by Nicole
Updated over a week ago

How to Track Leads Generated by PostBeyond with Adobe Analytics using c_id Codes

In this article you will learn how to track leads generated by PostBeyond with Adobe Analytics using c_id codes

Written by Nicole
Updated over a week ago

How to Export the List of Users Who Have Shared Content

Export list of users who shared content

Written by Nicole
Updated over a week ago

PostBeyond Google Analytics

Using Google Analytics to find PostBeyond generated traffic to your website.

Written by Nicole
Updated over a week ago

Tracking Your Success Through PostBeyond

How to track success in PostBeyond

Written by Nicole
Updated over a week ago

What are the Different Analytics Pages?

Analytic pages in Admin view

Written by Nicole
Updated over a week ago

PostBeyond Salesforce Attribution via HubSpot (Professional and Enterprise only)

How to track success through Salesforce and HubSpot

Written by Nicole
Updated over a week ago

Understanding Your PostBeyond Analytics

Understanding Analytics in PostBeyond, how data works and is retrieved

Written by Nicole
Updated over a week ago

Modifying the Earned Media Value Calculation

How to modify/change the EMV (Earned Media Value) calculation

Written by Nicole
Updated over a week ago

Administrator Settings

Where and what are the administrator settings?

Written by Nicole
Updated over a week ago

What is an Impression?

Understanding Impressions

Written by Nicole
Updated over a week ago

How to Upload a Company Logo

Upload a logo onto your instance

Written by Nicole
Updated over a week ago

How to Change the Platform Name

Change the Platform name

Written by Nicole
Updated over a week ago

Alternate Way of Creating a Custom Shortened URL

In this article you will learn another way of creating a custom shortened URL using CNAME

Written by Nicole
Updated over a week ago

Creating a Custom Shortened URL

In this article, you will learn how to create a custom shortened URL using CNAME

Written by Nicole
Updated over a week ago

How Can I Use HTML to Customize My Newsletters

Use HTML to create custom Newsletters

Written by Nicole
Updated over a week ago

How to Unsubscribe From Email Notifications

Unsubscribe from email notifications

Written by Nicole
Updated over a week ago

How to Create, Save Draft, Schedule and Send a Newsletter

What are Newsletters and how do you create one?

Written by Nicole
Updated over a week ago

Leaderboard Overview (for Admins)

What is a Leaderboard? Where is the Leaderboard?

Written by Nicole
Updated over a week ago

Leaderboard Activation (for Admins)

When your Leaderboard is not yet activated, you must contact Support

Written by Nicole
Updated over a week ago

How to Edit the Leaderboard

Editing the Leaderboard: Name, Description, Reset, Points

Written by Nicole
Updated over a week ago

Leaderboard Data (for Admins)

Leaderboard User Analytics & Top Performing Users

Written by Nicole
Updated over a week ago

Team Leaderboards Overview (for Admins)

Explanation of Team Leaderboards for admins

Written by Nicole
Updated over a week ago

How to Create/Edit Team Leaderboards

In this article, you will learn how to create, reset, and delete Team Leaderboard.

Written by Nicole
Updated over a week ago

Benefits of Microsoft Teams Integration

Written by Nicole
Updated over a week ago

Microsoft Teams Integration Set-up

How to set-up MS Teams integration and how it works

Written by Nicole
Updated over a week ago

Integrations & iFrames

What integrations & iFrames exists? How to request an integration

Written by Nicole
Updated over a week ago

Slack Integration (for Admins)

How to enable the Slack integration

Written by Nicole
Updated over a week ago

How to Push Posts to Slack in the Post Creation/Edit View

How to push posts to Slack while in post creation

Written by Nicole
Updated over a week ago

How to Push Posts to Slack on the 'Posts' Tab

How to push existing posts to Slack (Admins only)

Written by Nicole
Updated over a week ago

Newsletter Templates for Admins

Templates for Newsletters

Written by Nicole
Updated over a week ago

Best Practices for Managing Your PostBeyond Program during COVID-19

COVID-19 Program Management

Written by Nicole
Updated over a week ago

Content Best Practices During COVID-19

COVID-19 Content

Written by Nicole
Updated over a week ago

Employee Advocacy During COVID-19

A Quick Checklist for Managing Employee Advocacy Programs

Written by Nicole
Updated over a week ago