How to Create an Email Update

Email updates are a great way to inform your team about the latest news, highlight top performing content, and recognize top performing users on the platform. 

Step 1. Navigate to the 'Email Updates' section of your platform.

 

Step 2. Click 'Create'. Screen_Shot_2019-04-08_at_4.21.57_PM.png

 

Step 3. Select groups that you want to send the email update to. 

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If you want to send the email to all users, you must select all the groups in the list and not just 'All.' You can do this by clicking on 'Select all Groups.'

 

Step 4. Write the email update.

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Step 5. Add at least one article to your update.Screen_Shot_2019-04-08_at_4.29.14_PM.png

The table on the left side will show you the number of posts that each group you have selected will be able to see depending on the posts that are available to them. 

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Make sure that the posts you are sending are available to the groups you are sending the email to. Users who cannot see any selected post will not receive the email update.

 

Step 6. Preview email update.

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To have an overview of what the email update is going to look like when you send it out, click to preview the email update. 

 

Step 7. Send email update.

When you are ready to send the email, click Send now.

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To view how many users have received, opened, and clicked on the links in the email update, you can view email analytics. 

 

To read more about sending email updates to the right groups, click here. 

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