In this article, we'll go over Auto-Subscribe Topics, specifically:
What are Auto-Subscribe Topics?
Auto-Subscribe Topics allows Admins to ensure that specific group(s) are automatically following a topic. Any user within this group (or added at a later time), will automatically have this topic applied to their feeds.
What is the purpose?
There could be various reasons as to why an Admin would want to make a topic mandatory for a group. Some common examples include:
Admins wanting groups to follow relevant topics that pertain to their objectives. Example: You may want to ensure that all users in the 'Marketing (group)' are following the 'Marketing (topic)'.
OR perhaps there are important posts everyone in the company should see, but not all content can be captured in the (4) featured posts. This is an alternative that will ensure important company-wide content is available to everyone.
How to enable/edit Auto-Subscribe Topics
In the Admin view, navigate to 'Team' > 'Groups' > and then click the 3 dots on the right-side of the group where you would like to apply the Auto-Subscribe Topic:
From there, you will be able to add a max of 3 mandatory topics.
NOTE: the reason there is a max of 3 topics is that users may fall under other groups with varying topics, so this helps reduce the cluster of topics that one might have within their feed.
How Auto-Subscribe Topics appears on the end-user view
Once completed, users will see the following views within their account...
Auto-Subscribed Topics will appear below the 'Latest' feed
Users will not be able to remove these topics as they will be locked in, similar to other mandatory feeds:
Should you choose to remove a topic from being Auto-Subscribed, the feed will still be followed by existing users, but the feed will become optional, and users will be able to unfollow the topic.
NOTE: see how the check mark went from greyed out to black and the lock disappeared.
Have questions? Contact us firstname.lastname@example.org