Managing PostBeyond as an Admin

Navigating the Administrator Side of the Platform

Learn how to navigate the Administrator Side of the Platform

Written by Lauren
Updated over a week ago

What Does 'Shares' Mean in the Dashboard?

For example, if one person has shared to LinkedIn and Twitter, the number of shares in the platform is equal to 2.

Written by Lauren
Updated over a week ago

How to Modify the Time Period Displayed in the Dashboard

Learn how to change the time period displayed in the Dashboard.

Written by Lauren
Updated over a week ago

Dashboard: An Overview

Check out your Dashboard for an overview of how your posts and users are doing on the platform.

Written by Lauren
Updated over a week ago

What Does 'Potential Reach' Mean on the Dashboard?

Learn what 'Potential Reach' means on the Dashboard.

Written by Lauren
Updated over a week ago

How are 'Shared Posts' Calculated?

Learn how the percentage 'Shared Posts' is calculated in the Dashboard.

Written by Lauren
Updated over a week ago

How are the 'Top 5 Posts' in the Dashboard Calculated?

Learn ho the 'Top 5 Posts' in the Dashboard are calculated.

Written by Lauren
Updated over a week ago

What Do I Do If My Company Website URL Changes?

Check out this article if your company has recently changed their website URL.

Written by Lauren
Updated over a week ago

How to Create a New Post Manually

This article will go over how to manually create a new post.

Written by Lauren
Updated over a week ago

How to Create Posts on the Mobile App

Learn about how to create posts on the mobile app.

Written by Lauren
Updated over a week ago

Flow Chart: Differences Between Content Visibility and Newsletters

The flow of posts goes up and down the hierarchy, but not sideways (sibling groups).

Written by Lauren
Updated over a week ago

Use These Auto-Queue Newsletter Templates

Use these Newsletter Template to Send to End Users to explain the auto-queue feature.

Written by Lauren
Updated over a week ago

Why is the Post Preview not Populating?

This article will explain why the post preview sometimes does not auto-populate.

Written by Lauren
Updated over a week ago

How to Edit a Post

Learn how to edit a post on PostBeyond.

Written by Lauren
Updated over a week ago

How to Auto-Queue Posts (For Admins)

Why use Auto-Queue? How to Set-up Auto-Queue

Written by Lauren
Updated over a week ago

How to Create a New Topic

Learn how to create a new Topic in PostBeyond.

Written by Lauren
Updated over a week ago

How to Clone a Post

Learn how to clone a post.

Written by Lauren
Updated over a week ago

How to Archive a Post

Learn how to archive a post in PostBeyond.

Written by Lauren
Updated over a week ago

Where Can I Find Archived and Pending Posts?

Learn where to find Archived and Pending posts in PostBeyond Admin view.

Written by Lauren
Updated over a week ago

How to Create Posts from Suggestions

Learn how to create posts from suggestions.

Written by Lauren
Updated over a week ago

Posts: An Overview

Here is a brief overview of what you will find on the Posts page.

Written by Lauren
Updated over a week ago

How to Forward Posts to Other Groups

Learn how to forward posts to other groups in PostBeyond.

Written by Lauren
Updated over a week ago

What are Auto-Subscribe Topics?

As an Admin, learn what auto-subscribe Topics are, how to add/edit auto-subscribe Topics, & how they appear to your users.

Written by Lauren
Updated over a week ago

How to Enable or Disable Likes & Comments

Learn how to enable or disable likes and comments.

Written by Lauren
Updated over a week ago

How to Bulk Import Posts from a CSV File

Learn how to bulk import posts from a CSV file.

Written by Lauren
Updated over a week ago

Optimal Image Ratio & Resolution for a Post

Learn what the optimal image ratios and resolutions for a post are.

Written by Lauren
Updated over a week ago

How to Retrieve a Post Once It Has Been Archived

Learn how to unarchive a post.

Written by Lauren
Updated over a week ago

What Are Featured Posts?

Learn what featured posts are and how to leverage them.

Written by Lauren
Updated over a week ago

How to Share Videos to LinkedIn, Twitter, and Facebook

Share video posts with your networks on social media and boost your engagement.

Written by Lauren
Updated over a week ago

How to Manage Space in Your Video Library

Learn how to manage space in your video library.

Written by Lauren
Updated over a week ago

How to Upload Videos for LinkedIn Posts

Let's delve into how to upload videos to PostBeyond for LinkedIn posts. See the specific video file requirements for LinkedIn.

Written by Lauren
Updated over a week ago

How to Change Your Video Thumbnail

Learn about why your video thumbnail is a black screen and how to change your video thumbnail.

Written by Lauren
Updated over a week ago

Looks like there's a problem: Video Error Message

Learn what the video error message means and how to solve the issue.

Written by Lauren
Updated over a week ago

How to Upload Videos for Facebook (Business Page) Posts

Let's delve into how to upload videos to PostBeyond for Facebook (Business Page) posts. See the video file requirements for Facebook.

Written by Lauren
Updated over a week ago

How to Upload Videos for Twitter Posts

Let's delve into how to upload videos to PostBeyond for Twitter posts. See the specific video file requirements for Twitter.

Written by Lauren
Updated over a week ago

Everything You Need to Know About [Native] Video

Learn how to upload videos, what the video file requirements are for LinkedIn, Twitter, and Facebook, & the value of native video sharing.

Written by Lauren
Updated over a week ago

Video File Requirements

See the specific file requirements for uploading videos to PostBeyond for LinkedIn, Twitter, and Facebook.

Written by Lauren
Updated over a week ago

How to Upload a Video

Learn how to upload a video to PostBeyond.

Written by Lauren
Updated over a week ago

How to Delete a Video

Learn how to delete a video file from your video library as well as the difference between deleting a video file and a video post.

Written by Lauren
Updated over a week ago

How to Set-Up RSS Feeds for Google Alerts

Learn how to set-up RSS feeds for Google Alerts to pull in relevant content from keywords.

Written by Lauren
Updated over a week ago

How to Create a New Post Using a Content Feed

Learn how to create a new post using a content feed in your Inbox.

Written by Lauren
Updated over a week ago

How to Set-up Facebook, Instagram, and LinkedIn Feeds in Inbox

Learn how to set-up Facebook, Instagram, and LinkedIn Feeds in Inbox.

Written by Lauren
Updated over a week ago

How to Organize and Move a Feed into a Folder in Inbox

Learn how to organize and move a deed into a folder in Inbox.

Written by Lauren
Updated over a week ago

How to Troubleshoot Inbox Feed Errors

Learn how to fix Inbox feed errors.

Written by Lauren
Updated over a week ago

How to Set-Up RSS, Twitter, and YouTube Feeds

Learn how to set-up RSS, Twitter, and Youtube Feeds in Inbox.

Written by Lauren
Updated over a week ago

How to Remove Inbox Feeds & Why Inbox Feeds Disappear

Learn how to remove Inbox feeds and why inbox feeds disappear.

Written by Lauren
Updated over a week ago

How to Set Up an Instagram Feed via Instagram Hashtag in Inbox

Instagram Integration

Written by Lauren
Updated over a week ago

Inbox: An Overview

Read this article for an overview of the Inbox: a feature that allows you to import content feeds to create posts with.

Written by Lauren
Updated over a week ago

How to Find/Create an RSS Feed

Learn what an RSS feed should look like and how to find them for a page.

Written by Lauren
Updated over a week ago

How to Set-Up a Default Group for SSO Generated PostBeyond Accounts

Learn how to set-up a default group for SSO generated PostBeyond users.

Written by Lauren
Updated over a week ago

How to Use Last Login & Last Share Filters to Clean Up User Lists

Learn how to manage your team and clean up user lists by using the Last Login & Last Share Filters.

Written by Lauren
Updated over a week ago

How to Bulk Regroup Users via CSV

Learn how to change the group(s) of multiple users in a single go by bulk regrouping with a CSV file.

Written by Lauren
Updated over a week ago

What are Home Groups? How Do I Add Home Groups?

Learn what home groups are and how you can add them.

Written by Lauren
Updated over a week ago

How to Bulk Delete/Archive Users

Learn how to delete/archive users in bulk.

Written by Lauren
Updated over a week ago

How to Delete/Archive an User

Learn how to remove/delete/archive a user from PostBeyond.

Written by Lauren
Updated over a week ago

How to Send an Email Invitation to New Users

Learn how to invite new users to the platform via email.

Written by Lauren
Updated over a week ago

How to Retrieve a User Once They Have Been Archived

Learn how to view and retrieve archived users in PostBeyond.

Written by Lauren
Updated over a week ago

How to Import Multiple Users at Once (Bulk Uploading via Email Invite)

Learn how to add multiple users at once, also known as Bulk Uploading.

Written by Lauren
Updated over a week ago

How to Add New Users to a Group Upon Sign-Up

Learn how to add a new user to a group after signing-up.

Written by Lauren
Updated over a week ago

How to Add an Individual User

Learn how to add a user to PostBeyond.

Written by Lauren
Updated over a week ago

How to Bulk Invite Employees to PostBeyond

Invite large number of users

Written by Lauren
Updated over a week ago

How to Edit a Group

After you create a group, learn how to edit a group.

Written by Lauren
Updated over a week ago

How to Send Email Reminders to Invited Users

Learn how to send email reminders to invited users.

Written by Lauren
Updated over a week ago

How to Create a Group

Create a group to share specific posts

Written by Lauren
Updated over a week ago

How to Invite Users to PostBeyond

Learn how to invite your employees to PostBeyond.

Written by Lauren
Updated over a week ago

What is an Interaction? (for Admins)

An interaction is when a follower, friend, or connection in your social media network interacts with content you’ve shared

Written by Lauren
Updated over a week ago

Let's Review Group Analytics

Let's go over a breakdown of how the users in a particular group are doing.

Written by Lauren
Updated over a week ago

What is the Leaderboard Score?

Learn what the Leaderboard score is and how to find and change the Leaderboard score.

Written by Lauren
Updated over a week ago

LinkedIn API Guidelines & How Potential Reach is Calculated

How does LinkedIn data work?

Written by Lauren
Updated over a week ago

Everything You Need to Know About Earned Media Value (EMV)

Let's delve into what EMV is, the value of reporting on EMV, and how to find and change EMV in PostBeyond.

Written by Lauren
Updated over a week ago

Let's Review Newsletter Analytics

Let's go over the Newsletter page, analytics and discrepancies.

Written by Lauren
Updated over a week ago

GDPR User Deletion: What Data Does PostBeyond Remove/Not Remove?

Learn about GDPR User Deletion processes. Learn about what data PostBeyond removes/does not remove.

Written by Lauren
Updated over a week ago

API records appearing outside of the end date

Why do API records appear outside of the end date?

Written by Lauren
Updated over a week ago

What is a User's PBI Score?

Learn what the PBI score is.

Written by Lauren
Updated over a week ago

Let's Review Post Analytics

What are post analytics?

Written by Lauren
Updated over a week ago

How to Export the List of Users Who Have Shared Content

Learn how to export a list of users who have shared content on PostBeyond.

Written by Lauren
Updated over a week ago

How to Track Your Success Through PostBeyond

Learn everything you need to know about tracking the success of your PostBeyond platform.

Written by Lauren
Updated over a week ago

Understanding Your PostBeyond Analytics

Learn how data works and is retrieved in PostBeyond.

Written by Lauren
Updated over a week ago

Let's Review Topic Analytics

Let's go over the Topic Analytics page.

Written by Lauren
Updated over a week ago

Let's Review User Analytics

Let's go over the user analytics page.

Written by Lauren
Updated over a week ago

What are the Different Analytics Pages?

Learn what Analytic pages in the Admin view contain.

Written by Lauren
Updated over a week ago

Update the Earned Media Value (EMV) Calculation

Learn how to change the EMV calculation and what paid social campaigns you should use as reference.

Written by Lauren
Updated over a week ago

Administrator Settings: An Overview

Where and what are the administrator settings?

Written by Lauren
Updated over a week ago

What is an Impression?

Learn what an impression is.

Written by Lauren
Updated over a week ago

How to Upload a Company Logo

How to upload a logo for your PostBeyond platform.

Written by Lauren
Updated over a week ago

How to Change the Platform Name

Learn how to change the name of your PostBeyond platform.

Written by Lauren
Updated over a week ago

Alternate Way of Creating a Custom Shortened URL

Learn an alternative method to create a custom shortened URL using CNAME.

Written by Lauren
Updated over a week ago

Creating a Custom Shortened URL

In this article, you will learn how to create a custom shortened URL using CNAME.

Written by Lauren
Updated over a week ago

Covid-19: Newsletter Templates for Admins

Use these templates to discuss how to navigate PostBeyond with your employees during a pandemic.

Written by Lauren
Updated over a week ago

How Do I Add Images to Newsletters?

Learn how to add images to newsletters in PostBeyond.

Written by Michelle Kim
Updated over a week ago

How Can I Use HTML to Customize My Newsletters?

Learn how to use HTML to create custom Newsletters in PostBeyond.

Written by Lauren
Updated over a week ago

How to Unsubscribe From Email Newsletters & Notifications

Learn how to unsubscribe from email notifications as an Admin.

Written by Lauren
Updated over a week ago

How to Create, Save Drafts, Schedule and Send a Newsletter

Learn how to create, save drafts, schedule, and send newsletters

Written by Lauren
Updated over a week ago

Email Templates to Boost User Sharing

Boost user engagement by sending regular newsletters! Use these email templates for inspiration.

Written by Lauren
Updated over a week ago

What is a Leaderboard?

What is a Leaderboard? Where is the Leaderboard?

Written by Lauren
Updated over a week ago

How to Run a Suggestion Contest

Learn how to run a Suggestion Contest and use our helpful newsletter templates.

Written by Lauren
Updated over a week ago

How to Run a Share30 Contest

Learn how to run a Share30 Contest and use our helpful newsletter templates.

Written by Lauren
Updated over a week ago

Admin Contest Contest: Run a Contest, Win a Contest!

Tell us about a contest you run in March-April 2022 to win one of 3 $100 UberEats gift cards.

Written by Lauren
Updated over a week ago

Why is My Leaderboard Not Activated?

When your Leaderboard is not yet activated, you must contact Support.

Written by Lauren
Updated over a week ago

How Do I Edit the Leaderboard?

Learn how and why you should edit the Leaderboard.

Written by Lauren
Updated over a week ago

Where Can I Find Data on Leaderboards?

Learn where you can find data on Leaderboards.

Written by Lauren
Updated over a week ago

Team Leaderboards: An Overview for Admins

Learn all about Team Leaderboards. What are Team Leaderboards?

Written by Lauren
Updated over a week ago

How Do I Create & Edit Team Leaderboards?

Learn how to create, reset, and delete Team Leaderboards in PostBeyond.

Written by Lauren
Updated over a week ago

Everything You Need to Know About Running a Contest

Gamification 101. Learn best practices for re-engaging users and boosting share rates through contests.

Written by Lauren
Updated over a week ago

Best Practices for Running Contests

Learn best practices for engaging your users with contests.

Written by Lauren
Updated over a week ago

How to Clean Your Team Registered Page

Maximize your license usage, reduce email bounce backs, and boost adoption and engagement by cleaning up your Team Registered page.

Written by Lauren
Updated over a week ago

How to Re-Engage Your Users

To re-engage these users, we recommend sending out regular newsletters and/or organizing a recognition campaign.

Written by Lauren
Updated over a week ago

Best Practices for Creating Great Content

Learn best practices for creating great content for your PostBeyond platform.

Written by Lauren
Updated over a week ago

Best Practices For Creating a Content Strategy

Learn best practices for creating an effective content strategy.

Written by Lauren
Updated over a week ago

Use this Sample Survey to Ask Users for Feedback

Use the following sample questions to survey your employees about PostBeyond.

Written by Lauren
Updated over a week ago