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Managing PostBeyond as an Admin
Managing PostBeyond as an Admin
Learn what's involved in the day-to-day management of a PostBeyond program.
110 articles in this collection
Written by
Michelle Kim
and
Lauren
Understanding the Dashboard
Navigating the Administrator Side of the Platform
Learn how to navigate the Administrator Side of the Platform
Written by
Lauren
Updated over a week ago
What Does 'Shares' Mean in the Dashboard?
For example, if one person has shared to LinkedIn and Twitter, the number of shares in the platform is equal to 2.
Written by
Lauren
Updated over a week ago
How to Modify the Time Period Displayed in the Dashboard
Learn how to change the time period displayed in the Dashboard.
Written by
Lauren
Updated over a week ago
Dashboard: An Overview
Check out your Dashboard for an overview of how your posts and users are doing on the platform.
Written by
Lauren
Updated over a week ago
What Does 'Potential Reach' Mean on the Dashboard?
Learn what 'Potential Reach' means on the Dashboard.
Written by
Lauren
Updated over a week ago
How are 'Shared Posts' Calculated?
Learn how the percentage 'Shared Posts' is calculated in the Dashboard.
Written by
Lauren
Updated over a week ago
How are the 'Top 5 Posts' in the Dashboard Calculated?
Learn ho the 'Top 5 Posts' in the Dashboard are calculated.
Written by
Lauren
Updated over a week ago
Post Creation & Management
What Do I Do If My Company Website URL Changes?
Check out this article if your company has recently changed their website URL.
Written by
Lauren
Updated over a week ago
How to Create a New Post Manually
This article will go over how to manually create a new post.
Written by
Lauren
Updated over a week ago
How to Create Posts on the Mobile App
Learn about how to create posts on the mobile app.
Written by
Lauren
Updated over a week ago
Flow Chart: Differences Between Content Visibility and Newsletters
The flow of posts goes up and down the hierarchy, but not sideways (sibling groups).
Written by
Lauren
Updated over a week ago
Use These Auto-Queue Newsletter Templates
Use these Newsletter Template to Send to End Users to explain the auto-queue feature.
Written by
Lauren
Updated over a week ago
Why is the Post Preview not Populating?
This article will explain why the post preview sometimes does not auto-populate.
Written by
Lauren
Updated over a week ago
How to Edit a Post
Learn how to edit a post on PostBeyond.
Written by
Lauren
Updated over a week ago
How to Auto-Queue Posts (For Admins)
Why use Auto-Queue? How to Set-up Auto-Queue
Written by
Lauren
Updated over a week ago
How to Create a New Topic
Learn how to create a new Topic in PostBeyond.
Written by
Lauren
Updated over a week ago
How to Clone a Post
Learn how to clone a post.
Written by
Lauren
Updated over a week ago
How to Archive a Post
Learn how to archive a post in PostBeyond.
Written by
Lauren
Updated over a week ago
Where Can I Find Archived and Pending Posts?
Learn where to find Archived and Pending posts in PostBeyond Admin view.
Written by
Lauren
Updated over a week ago
How to Create Posts from Suggestions
Learn how to create posts from suggestions.
Written by
Lauren
Updated over a week ago
Posts: An Overview
Here is a brief overview of what you will find on the Posts page.
Written by
Lauren
Updated over a week ago
How to Forward Posts to Other Groups
Learn how to forward posts to other groups in PostBeyond.
Written by
Lauren
Updated over a week ago
What are Auto-Subscribe Topics?
As an Admin, learn what auto-subscribe Topics are, how to add/edit auto-subscribe Topics, & how they appear to your users.
Written by
Lauren
Updated over a week ago
How to Enable or Disable Likes & Comments
Learn how to enable or disable likes and comments.
Written by
Lauren
Updated over a week ago
How to Bulk Import Posts from a CSV File
Learn how to bulk import posts from a CSV file.
Written by
Lauren
Updated over a week ago
Optimal Image Ratio & Resolution for a Post
Learn what the optimal image ratios and resolutions for a post are.
Written by
Lauren
Updated over a week ago
How to Retrieve a Post Once It Has Been Archived
Learn how to unarchive a post.
Written by
Lauren
Updated over a week ago
What Are Featured Posts?
Learn what featured posts are and how to leverage them.
Written by
Lauren
Updated over a week ago
Video Post Creation & Management
How to Share Videos to LinkedIn, Twitter, and Facebook
Share video posts with your networks on social media and boost your engagement.
Written by
Lauren
Updated over a week ago
How to Manage Space in Your Video Library
Learn how to manage space in your video library.
Written by
Lauren
Updated over a week ago
How to Upload Videos for LinkedIn Posts
Let's delve into how to upload videos to PostBeyond for LinkedIn posts. See the specific video file requirements for LinkedIn.
Written by
Lauren
Updated over a week ago
How to Change Your Video Thumbnail
Learn about why your video thumbnail is a black screen and how to change your video thumbnail.
Written by
Lauren
Updated over a week ago
Looks like there's a problem: Video Error Message
Learn what the video error message means and how to solve the issue.
Written by
Lauren
Updated over a week ago
How to Upload Videos for Facebook (Business Page) Posts
Let's delve into how to upload videos to PostBeyond for Facebook (Business Page) posts. See the video file requirements for Facebook.
Written by
Lauren
Updated over a week ago
How to Upload Videos for Twitter Posts
Let's delve into how to upload videos to PostBeyond for Twitter posts. See the specific video file requirements for Twitter.
Written by
Lauren
Updated over a week ago
Everything You Need to Know About [Native] Video
Learn how to upload videos, what the video file requirements are for LinkedIn, Twitter, and Facebook, & the value of native video sharing.
Written by
Lauren
Updated over a week ago
Video File Requirements
See the specific file requirements for uploading videos to PostBeyond for LinkedIn, Twitter, and Facebook.
Written by
Lauren
Updated over a week ago
How to Upload a Video
Learn how to upload a video to PostBeyond.
Written by
Lauren
Updated over a week ago
How to Delete a Video
Learn how to delete a video file from your video library as well as the difference between deleting a video file and a video post.
Written by
Lauren
Updated over a week ago
Understanding the Inbox
How to Set-Up RSS Feeds for Google Alerts
Learn how to set-up RSS feeds for Google Alerts to pull in relevant content from keywords.
Written by
Lauren
Updated over a week ago
How to Create a New Post Using a Content Feed
Learn how to create a new post using a content feed in your Inbox.
Written by
Lauren
Updated over a week ago
How to Set-up Facebook, Instagram, and LinkedIn Feeds in Inbox
Learn how to set-up Facebook, Instagram, and LinkedIn Feeds in Inbox.
Written by
Lauren
Updated over a week ago
How to Organize and Move a Feed into a Folder in Inbox
Learn how to organize and move a deed into a folder in Inbox.
Written by
Lauren
Updated over a week ago
How to Troubleshoot Inbox Feed Errors
Learn how to fix Inbox feed errors.
Written by
Lauren
Updated over a week ago
How to Set-Up RSS, Twitter, and YouTube Feeds
Learn how to set-up RSS, Twitter, and Youtube Feeds in Inbox.
Written by
Lauren
Updated over a week ago
How to Remove Inbox Feeds & Why Inbox Feeds Disappear
Learn how to remove Inbox feeds and why inbox feeds disappear.
Written by
Lauren
Updated over a week ago
How to Set Up an Instagram Feed via Instagram Hashtag in Inbox
Instagram Integration
Written by
Lauren
Updated over a week ago
Inbox: An Overview
Read this article for an overview of the Inbox: a feature that allows you to import content feeds to create posts with.
Written by
Lauren
Updated over a week ago
How to Find/Create an RSS Feed
Learn what an RSS feed should look like and how to find them for a page.
Written by
Lauren
Updated over a week ago
Managing Your Team
How to Set-Up a Default Group for SSO Generated PostBeyond Accounts
Learn how to set-up a default group for SSO generated PostBeyond users.
Written by
Lauren
Updated over a week ago
How to Use Last Login & Last Share Filters to Clean Up User Lists
Learn how to manage your team and clean up user lists by using the Last Login & Last Share Filters.
Written by
Lauren
Updated over a week ago
How to Bulk Regroup Users via CSV
Learn how to change the group(s) of multiple users in a single go by bulk regrouping with a CSV file.
Written by
Lauren
Updated over a week ago
What are Home Groups? How Do I Add Home Groups?
Learn what home groups are and how you can add them.
Written by
Lauren
Updated over a week ago
How to Bulk Delete/Archive Users
Learn how to delete/archive users in bulk.
Written by
Lauren
Updated over a week ago
How to Delete/Archive an User
Learn how to remove/delete/archive a user from PostBeyond.
Written by
Lauren
Updated over a week ago
How to Send an Email Invitation to New Users
Learn how to invite new users to the platform via email.
Written by
Lauren
Updated over a week ago
How to Retrieve a User Once They Have Been Archived
Learn how to view and retrieve archived users in PostBeyond.
Written by
Lauren
Updated over a week ago
How to Import Multiple Users at Once (Bulk Uploading via Email Invite)
Learn how to add multiple users at once, also known as Bulk Uploading.
Written by
Lauren
Updated over a week ago
How to Add New Users to a Group Upon Sign-Up
Learn how to add a new user to a group after signing-up.
Written by
Lauren
Updated over a week ago
How to Add an Individual User
Learn how to add a user to PostBeyond.
Written by
Lauren
Updated over a week ago
How to Bulk Invite Employees to PostBeyond
Invite large number of users
Written by
Lauren
Updated over a week ago
How to Edit a Group
After you create a group, learn how to edit a group.
Written by
Lauren
Updated over a week ago
How to Send Email Reminders to Invited Users
Learn how to send email reminders to invited users.
Written by
Lauren
Updated over a week ago
How to Create a Group
Create a group to share specific posts
Written by
Lauren
Updated over a week ago
How to Invite Users to PostBeyond
Learn how to invite your employees to PostBeyond.
Written by
Lauren
Updated over a week ago
Understanding PostBeyond Analytics
What is an Interaction? (for Admins)
An interaction is when a follower, friend, or connection in your social media network interacts with content you’ve shared
Written by
Lauren
Updated over a week ago
Let's Review Group Analytics
Let's go over a breakdown of how the users in a particular group are doing.
Written by
Lauren
Updated over a week ago
What is the Leaderboard Score?
Learn what the Leaderboard score is and how to find and change the Leaderboard score.
Written by
Lauren
Updated over a week ago
LinkedIn API Guidelines & How Potential Reach is Calculated
How does LinkedIn data work?
Written by
Lauren
Updated over a week ago
Everything You Need to Know About Earned Media Value (EMV)
Let's delve into what EMV is, the value of reporting on EMV, and how to find and change EMV in PostBeyond.
Written by
Lauren
Updated over a week ago
Let's Review Newsletter Analytics
Let's go over the Newsletter page, analytics and discrepancies.
Written by
Lauren
Updated over a week ago
GDPR User Deletion: What Data Does PostBeyond Remove/Not Remove?
Learn about GDPR User Deletion processes. Learn about what data PostBeyond removes/does not remove.
Written by
Lauren
Updated over a week ago
API records appearing outside of the end date
Why do API records appear outside of the end date?
Written by
Lauren
Updated over a week ago
What is a User's PBI Score?
Learn what the PBI score is.
Written by
Lauren
Updated over a week ago
Let's Review Post Analytics
What are post analytics?
Written by
Lauren
Updated over a week ago
How to Export the List of Users Who Have Shared Content
Learn how to export a list of users who have shared content on PostBeyond.
Written by
Lauren
Updated over a week ago
How to Track Your Success Through PostBeyond
Learn everything you need to know about tracking the success of your PostBeyond platform.
Written by
Lauren
Updated over a week ago
Understanding Your PostBeyond Analytics
Learn how data works and is retrieved in PostBeyond.
Written by
Lauren
Updated over a week ago
Let's Review Topic Analytics
Let's go over the Topic Analytics page.
Written by
Lauren
Updated over a week ago
Let's Review User Analytics
Let's go over the user analytics page.
Written by
Lauren
Updated over a week ago
What are the Different Analytics Pages?
Learn what Analytic pages in the Admin view contain.
Written by
Lauren
Updated over a week ago
Understanding PostBeyond Settings
Update the Earned Media Value (EMV) Calculation
Learn how to change the EMV calculation and what paid social campaigns you should use as reference.
Written by
Lauren
Updated over a week ago
Administrator Settings: An Overview
Where and what are the administrator settings?
Written by
Lauren
Updated over a week ago
What is an Impression?
Learn what an impression is.
Written by
Lauren
Updated over a week ago
How to Upload a Company Logo
How to upload a logo for your PostBeyond platform.
Written by
Lauren
Updated over a week ago
How to Change the Platform Name
Learn how to change the name of your PostBeyond platform.
Written by
Lauren
Updated over a week ago
Alternate Way of Creating a Custom Shortened URL
Learn an alternative method to create a custom shortened URL using CNAME.
Written by
Lauren
Updated over a week ago
Creating a Custom Shortened URL
In this article, you will learn how to create a custom shortened URL using CNAME.
Written by
Lauren
Updated over a week ago
Sending Newsletters
Covid-19: Newsletter Templates for Admins
Use these templates to discuss how to navigate PostBeyond with your employees during a pandemic.
Written by
Lauren
Updated over a week ago
How Do I Add Images to Newsletters?
Learn how to add images to newsletters in PostBeyond.
Written by
Michelle Kim
Updated over a week ago
How Can I Use HTML to Customize My Newsletters?
Learn how to use HTML to create custom Newsletters in PostBeyond.
Written by
Lauren
Updated over a week ago
How to Unsubscribe From Email Newsletters & Notifications
Learn how to unsubscribe from email notifications as an Admin.
Written by
Lauren
Updated over a week ago
How to Create, Save Drafts, Schedule and Send a Newsletter
Learn how to create, save drafts, schedule, and send newsletters
Written by
Lauren
Updated over a week ago
Email Templates to Boost User Sharing
Boost user engagement by sending regular newsletters! Use these email templates for inspiration.
Written by
Lauren
Updated over a week ago
Creating Leaderboards
What is a Leaderboard?
What is a Leaderboard? Where is the Leaderboard?
Written by
Lauren
Updated over a week ago
How to Run a Suggestion Contest
Learn how to run a Suggestion Contest and use our helpful newsletter templates.
Written by
Lauren
Updated over a week ago
How to Run a Share30 Contest
Learn how to run a Share30 Contest and use our helpful newsletter templates.
Written by
Lauren
Updated over a week ago
Admin Contest Contest: Run a Contest, Win a Contest!
Tell us about a contest you run in March-April 2022 to win one of 3 $100 UberEats gift cards.
Written by
Lauren
Updated over a week ago
Why is My Leaderboard Not Activated?
When your Leaderboard is not yet activated, you must contact Support.
Written by
Lauren
Updated over a week ago
How Do I Edit the Leaderboard?
Learn how and why you should edit the Leaderboard.
Written by
Lauren
Updated over a week ago
Where Can I Find Data on Leaderboards?
Learn where you can find data on Leaderboards.
Written by
Lauren
Updated over a week ago
Team Leaderboards: An Overview for Admins
Learn all about Team Leaderboards. What are Team Leaderboards?
Written by
Lauren
Updated over a week ago
How Do I Create & Edit Team Leaderboards?
Learn how to create, reset, and delete Team Leaderboards in PostBeyond.
Written by
Lauren
Updated over a week ago
Communication & Best Practices
Everything You Need to Know About Running a Contest
Gamification 101. Learn best practices for re-engaging users and boosting share rates through contests.
Written by
Lauren
Updated over a week ago
Best Practices for Running Contests
Learn best practices for engaging your users with contests.
Written by
Lauren
Updated over a week ago
How to Clean Your Team Registered Page
Maximize your license usage, reduce email bounce backs, and boost adoption and engagement by cleaning up your Team Registered page.
Written by
Lauren
Updated over a week ago
How to Re-Engage Your Users
To re-engage these users, we recommend sending out regular newsletters and/or organizing a recognition campaign.
Written by
Lauren
Updated over a week ago
Best Practices for Creating Great Content
Learn best practices for creating great content for your PostBeyond platform.
Written by
Lauren
Updated over a week ago
Best Practices For Creating a Content Strategy
Learn best practices for creating an effective content strategy.
Written by
Lauren
Updated over a week ago
Use this Sample Survey to Ask Users for Feedback
Use the following sample questions to survey your employees about PostBeyond.
Written by
Lauren
Updated over a week ago